Customer Service (Japanese / Korean)

Wilayah PersekutuanFull-TimeRM 4,001 - RM 5,000

Job Details

Job Description  Providing customer support and technical issue resolution via email, chat, social media and/or other online platforms.  To be able to handle email interactions while addressing frequent start and stops from incoming chats, social media interactions and other online platforms.  Identifying, correcting and advising on technical issues in the customer’s computer, mobile app and/or video game console. - Identifying trends in customer problems and provide clear feedback/inputs to the team members based on independent testing Requirement:  Must be fluent in conversational Japanese / Korean and English - Strong in both written and communicating (in order to liaise with the Japanese / Korean & English-speaking associates).  Excellent customer service quality.  Able to understand games from a gamer’s perspective and give in-advise gaming and PC/console troubleshooting support. - Ability to solve and analyse information accurately with appropriate

Company Details

  • Company Name: Manpower Business Solutions
  • Registration No.:
  • Address: Bangsar South
  • Postcode: 59200, Kuala Lumpur
  • State: Wilayah Persekutuan
  • Tel: 01123309958
  • Fax:
  • Email: [email protected]
  • Web Site: https://www.manpowergroup.com › contact-us › m
  • Contact Person: Fadzli

Requirements

  • Position Level: Junior Executive
  • Specialization: Customer Service
  • Industry Type: Information Technology & Computing
  • Vacancies: 2
  • Closing Date: 2019-11-29

How to apply

Email [email protected] directly or call 01123309958 to apply for this job. Announce to them where you saw this posting.

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