Job Details
Key responsibilities included: - • Deploying CR (Change Request) for changes in current configurations of applications or to achieve new business case (commercial and non – commercial deal) • New CR and Issue Discussion and understanding with Client. • Requirement gathering from client, work distribute to team, and delivered it as per SLA. • Issue understanding with client and resolve it as per his priority. • Scrum meeting with team member and discussed the Issue in scrum, Work distribute to team member. • Analyze application related logs and resolve problems reported by customers by debugging, simulating and fixing them through configuration changes or through Patches by working closely with R&D and QA team. • Upgrade of application PCRF, AAA at client location. • Ensure 100% resolution for Customer complaints as per the SLA defined. • Ensure data is handled, transferred or processed according to legal and company guidelines • Manage contracts with vendors (e.g. develo
Company Details
- Company Name: Apex Point Sdn Bhd
- Registration No.: 285812-V
- Address: D-3-5, PACIFIC PLACE COMMERCIAL CENTRE, JALAN PJU 1A/4
- Postcode: 47301, PETALING JAYA
- State: Selangor
- Tel: 0378312635
- Fax:
- Email: [email protected]
- Web Site:
- Contact Person: DEEPA
Requirements
- Position Level: Manager
- Specialization: Human Resources
- Industry Type: Telecommunication
- Vacancies: 1
- Closing Date: 2019-12-20
How to apply
Email [email protected] directly or call 0378312635 to apply for this job. Announce to them where you saw this posting.