Customer Care Consultant

SelangorFull-TimeRM 2,001 - RM 3,000

Job Details

? Analyze customer service requirement and inform of all available services. ? Administer all customer orders, provide appropriate consultation to customer for various products and services and place order accordingly. ? Manage all customer issues and resolve all complaints effectively. ? Manage all customer inquiries through phone calls and emails and ensure appropriate assistance in compliance with company policies and procedures. ? Develop and maintain professional relationship with colleagues and stakeholders to provide exceptional customer care services. ? Analyze customer requirement for product and services and provide consultation to select appropriate product. ? Assist customer to select optimal and cost-effective method for his or her requirement. ? Prepare documents for individual accounts and associate customer interaction and ensure follow up on all pending issues. ? Assist fellow customer service team and provide backup support. ? Develop and maintain effective r

Company Details

  • Company Name: D&D Signature Vacation (M) Sdn Bhd
  • Registration No.:
  • Address: Jalan PJS 8/9 Bandar Sunway
  • Postcode: 46150, Petaling Jaya
  • State: Selangor
  • Tel: 0374902277
  • Fax: 0378655221
  • Email: [email protected]
  • Web Site: http://www.dndvacation.com
  • Contact Person: Darshini

Requirements

  • Position Level: Non Executive
  • Specialization: Customer Service
  • Industry Type: Tourism
  • Vacancies: 3
  • Closing Date: 2020-01-30

How to apply

Email [email protected] directly or call 0374902277 to apply for this job. Announce to them where you saw this posting.

Apply Here