?	Analyze customer service requirement and inform of all available services.
?	Administer all customer orders, provide appropriate consultation to customer for various products and services and place order accordingly.
?	Manage all customer issues and resolve all complaints effectively.
?	Manage all customer inquiries through phone calls and emails and ensure appropriate assistance in compliance with company policies and procedures.
?	Develop and maintain professional relationship with colleagues and stakeholders to provide exceptional customer care services.
?	Analyze customer requirement for product and services and provide consultation to select appropriate product.
?	Assist customer to select optimal and cost-effective method for his or her requirement.
?	Prepare documents for individual accounts and associate customer interaction and ensure follow up on all pending issues.
?	Assist fellow customer service team and provide backup support.
?	Develop and maintain effective r
- Company Name: D&D Signature Vacation (M) Sdn Bhd
- Registration No.:
- Address: Jalan PJS 8/9 Bandar Sunway
- Postcode: 46150, Petaling Jaya
- State: Selangor
- Tel: 0374902277
- Fax: 0378655221
- Email: [email protected]
- Web Site: http://www.dndvacation.com
- Contact Person: Darshini
- Position Level: Non Executive
- Specialization: Customer Service
- Industry Type: Tourism
- Vacancies: 3
- Closing Date: 2020-01-30
How to apply
Email [email protected] directly or call 0374902277 to apply for this job. Announce to them where you saw this posting.