Customer Service in a Brokerage Firm

Wilayah PersekutuanFull-TimeRM 3,001 - RM 4,000

Job Details

Duties and Responsibilities: 1. Maintaining a positive, empathetic, and professional attitude toward customers at all times. 2. Communicating with customers through various channels.Eg. Call, e-mail, Web-site etc. 3. Acknowledging and resolving customer complaints. 4. Processing orders, forms, applications, and requests. 5. Keeping records of customer interactions, transactions, comments and complaints. Education: 1. Possess licensed as Dealer’s Representative 2. Pass SDC Examination: • Module 6 – Stock Market and Securities Law • Module 7 – Financial Statement Analysis and Asset Valuation 3. Minimum Degree holder in Economics, Business Admin, Accounting or Financial / Banking. Skills: 1. Language: - English/Bahasa Malaysia/Mandarin 2. Able to communicate & relate to helpdesk support 3. Able to assist in order/trade execution 4. Good knowledge of MS Office & Excel Experience: 1-2 years in Stock Broking Dealing is required.

Company Details

  • Company Name: Peopleera Consulting
  • Registration No.:
  • Address: Visio Tower, Lingkaran SV, Maluri, Kuala Lumpur
  • Postcode: 55100, Kuala Lumpur
  • State: Wilayah Persekutuan
  • Tel: 0162569890
  • Fax:
  • Email: [email protected]
  • Web Site:
  • Contact Person: Rebeaccas

Requirements

  • Position Level: Junior Executive
  • Specialization: Customer Service
  • Industry Type: Banking / Finance
  • Vacancies: 3
  • Closing Date: 2020-07-31

How to apply

Email [email protected] directly or call 0162569890 to apply for this job. Announce to them where you saw this posting.

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