Job Details
Requirements Fluent in reading and writing both Mandarin and English. Possess a strong commitment and sense of responsibility, with the ability to handle pressure and self-motivate. Basic Microsoft Excel skills. Basic financial knowledge is a plus. Willingness to work rotating shifts as the platform operates 24 hours every day. Responsibility Effectively understand customer needs, provide sincere assistance, and ensure smooth order completion. Evaluate daily performance to refine service plans and deliver valuable services to customers. Responsible for gathering customer data, performing regular customer maintenance, safeguarding user rights and interests, and maintaining service reputation. Stay informed about the market situation, analyze root causes of any problems by considering industry characteristics, and continuously improve and optimize products. Advise customers and assist in resolving other issues. Benefits Monthly
Company Details
- Company Name: Yuchen Technology Sdn Bhd
- Registration No.:
- Address: 18, Lebuh Bishop
- Postcode: 10200, Georgetown
- State: Penang
- Tel: 0127644568
- Fax:
- Email: [email protected]
- Web Site:
- Contact Person: Lee Sim May
Requirements
- Position Level: Junior Executive
- Specialization: Customer Service
- Industry Type: Contact Centre
- Vacancies: 5
- Closing Date: 2024-09-30
How to apply
Email [email protected] directly or call 0127644568 to apply for this job. Announce to them where you saw this posting.