Job Details
Job Descriptions: - Provide remote technical support to customers via telephone, e-mail and other appropriate channels. - In line with service level targets, accountable for cases that logged by customers and manage them to resolution effectively and proactively, in line with service level targets. - Deliver the best customer experience by adhering to the Company policies and procedures. - Use and develop problem-solving techniques to resolve customer issues and enquiries as to achieve key stakeholders’ satisfaction. - Educate and guide customer on printer and printing software technology - Contribute to the knowledge management database available to all staff. - Continually builds understanding of customer’s business, their challenges, drivers and future direction to build strong customer focused relationship Job Requirements: - Diploma/Degree in any discipline. Fresh graduate is encouraged to apply. - At least one (1) year working experie
Company Details
- Company Name: FUJIFILM Business Innovation Malaysia Sdn Bhd
- Registration No.: 200501001347
- Address: Quill 9, 46300 Petaling Jaya
- Postcode: 46500, Petaling Jaya
- State: Selangor
- Tel: 0199269679
- Fax:
- Email: [email protected]
- Web Site:
- Contact Person: Adlyn
Requirements
- Position Level: Junior Executive
- Specialization: IT - Network / System / Database
- Industry Type: Contact Centre
- Vacancies: 1
- Closing Date: 2024-11-30
How to apply
Email [email protected] directly or call 0199269679 to apply for this job. Announce to them where you saw this posting.