Guest Service Officer

PenangFull-TimeRM 2,001 - RM 3,000

Job Details

. Prepares for guest arrivals and departure at the Guest Service. . Perform check-in, check-out, and cashiering. . Set up apartments prior to guest arrivals ensuring that all guest requirements and instruments are fully met. . Assist the telephone operators in the daily operations when required. . Assist the service staff or part-time staff for breakfast and snack service. . Input and update the computer system with accuracy. . Follow up on all guest needs and update the communication book and computer system. . Sort and check incoming mail, faxes for the guest and ensure prompt delivery to guest. . Provides business center service to guest, i.e. photocopy, facsimile transmission, confirmation of flights, tour bookings etc. . Orders newspaper requirements for the apartments. . Handles reservation enquires and conducts show apartment for walk-in guest. . Maintains and ensure accurate records and reports for the tokettes and cash float. . Attends to

Company Details

  • Company Name: CITADINES TANJUNG TOKONG PENANG
  • Registration No.: 955675X
  • Address: 130, Jln Tanjong Tokong Tanjung Tokong
  • Postcode: 10470, Tanjung Tokong
  • State: Penang
  • Tel: 043773388
  • Fax:
  • Email: [email protected]
  • Web Site:
  • Contact Person: Azizah

Requirements

  • Position Level: Non Executive
  • Specialization: Others
  • Industry Type: Hospitality
  • Vacancies: 1
  • Closing Date: 2024-12-31

How to apply

Email [email protected] directly or call 043773388 to apply for this job. Announce to them where you saw this posting.

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