Job Details
Job Overview: We are looking for a proactive and detail-oriented Customer Experience Intern to join our dynamic team. The intern will support our Customer Success team in ensuring that our customers achieve their desired outcomes while using our products and services. This internship provides an excellent opportunity to learn customer success strategies and gain practical experience in a professional environment. Job Responsibilities Customer Engagement: - Assist in onboarding new customers, ensuring they understand how to use our products and services effectively. - Support the Customer Success team in conducting check-ins with customers to ensure their needs are being met. - Help manage customer accounts and maintain accurate records in the CRM system. Customer Support: - Provide first-level support to customers by addressing inquiries and resolving issues under the supervision of the Customer Success team. - Escalate complex issues to senior team m
Company Details
- Company Name: LiveIn Sdn Bhd
- Registration No.: 201301041184
- Address: Level 3A, Tower 7, Avenue 3, The Horizon, Bangsar South, 59200 Kuala Lumpur
- Postcode: 59200, Kuala Lumpur
- State: Wilayah Persekutuan
- Tel: 0192330071
- Fax:
- Email: nicholas.wang@livein.com
- Web Site:
- Contact Person: Nicholas
Requirements
- Position Level: Non Executive
- Specialization: Customer Service
- Industry Type: Hospitality
- Vacancies: 2
- Closing Date: 2025-04-10
How to apply
Email nicholas.wang@livein.com directly or call 0192330071 to apply for this job. Announce to them where you saw this posting.