Job Details
Requirements: 
• must have at least an SPM education level or equivalent. 
• Working hours will be 24 Hours rotational shift (9 Hours including 1 hour break) 
• 6 Workdays and 1 Rotational Off day including working on weekend 
• Fluent in English and Malay . 
• Must be work on site at • Medini 7 Office (JOHOR) 
• Start date will be • 14 May 
 
Responsibilities: 
• Respond to customer inquiries through phone, chat, and email about e-hailing, food delivery, and other services. 
• Handle customer complaints and issues related to drivers, service quality, and order discrepancies. 
• Assist customers with order changes, cancellations, and refunds smoothly. 
• Communicate any updates in service policies clearly to customers. 
• Stay updated on service policies, procedures, and customer service best practices. 
 
 Benefits: 
• Company benefits include EPF, SOCSO, EIS, etc. 
• You will be entitled to 12 days of an
Company Details
- Company Name: Agensi Pekerjaan JEV Management Sdn. Bhd.
- Registration No.: 201701016948
- Address: Block C, C-2-3A, Pacific Place Office Suites, Jalan PJU 1a/4a, Ara Damansara, 47301 Petaling Jaya, Selangor
- Postcode: 47301, Petaling Jaya
- State: Selangor
- Tel: 01166777851
- Fax:
- Email: [email protected]
- Web Site:
- Contact Person: 0 11-6677 7851
Requirements
- Position Level: Non Executive
- Specialization: Customer Service
- Industry Type: Telecommunication
- Vacancies: 10
- Closing Date: 2025-05-13
How to apply
Email [email protected] directly or call 01166777851 to apply for this job. Announce to them where you saw this posting.