Up to RM2800@Johor@Customer Service Specialist

SelangorFull-TimeRM 2,001 - RM 3,000

Job Details

Requirements: • must have at least an SPM education level or equivalent. • Working hours will be 24 Hours rotational shift (9 Hours including 1 hour break) • 6 Workdays and 1 Rotational Off day including working on weekend • Fluent in English and Malay . • Must be work on site at • Medini 7 Office (JOHOR) • Start date will be • 14 May Responsibilities: • Respond to customer inquiries through phone, chat, and email about e-hailing, food delivery, and other services. • Handle customer complaints and issues related to drivers, service quality, and order discrepancies. • Assist customers with order changes, cancellations, and refunds smoothly. • Communicate any updates in service policies clearly to customers. • Stay updated on service policies, procedures, and customer service best practices. Benefits: • Company benefits include EPF, SOCSO, EIS, etc. • You will be entitled to 12 days of an

Company Details

  • Company Name: Agensi Pekerjaan JEV Management Sdn. Bhd.
  • Registration No.: 201701016948
  • Address: Block C, C-2-3A, Pacific Place Office Suites, Jalan PJU 1a/4a, Ara Damansara, 47301 Petaling Jaya, Selangor
  • Postcode: 47301, Petaling Jaya
  • State: Selangor
  • Tel: 01166777851
  • Fax:
  • Email: [email protected]
  • Web Site:
  • Contact Person: 0 11-6677 7851

Requirements

  • Position Level: Non Executive
  • Specialization: Customer Service
  • Industry Type: Telecommunication
  • Vacancies: 10
  • Closing Date: 2025-05-13

How to apply

Email [email protected] directly or call 01166777851 to apply for this job. Announce to them where you saw this posting.

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