Job Details
Key Responsibilities: Respond promptly and professionally to customer inquiries via phone, email, and other platforms. Handle and resolve customer complaints in a timely and efficient manner. Maintain accurate records of customer interactions and transactions. Follow up with customers to ensure their issues are fully resolved and satisfaction is achieved. Collaborate with internal departments to resolve customer concerns. Provide product or service information to assist customers in making informed decisions. Maintain a positive and empathetic attitude toward customers at all times. Monitor customer feedback and suggest improvements to products, services, or processes. Meet personal and team performance goals set by the company. Ensure compliance with company policies and service standards. Requirements: Minimum SPM / Diploma in Business Administration, Communication, or related field. Proven experience
Company Details
- Company Name: PRIMUDA SDN. BHD
- Registration No.: 174340-V
- Address: No. 3 Jalan TP 3/2 Taman Perindustrian Sime UEP 47620 Subang Jaya Selangor
- Postcode: 47620, Subang Jaya
- State: Selangor
- Tel: 01111004911
- Fax:
- Email: [email protected]
- Web Site:
- Contact Person: Ahmad Faeizee
Requirements
- Position Level: Junior Executive
- Specialization: Customer Service
- Industry Type: Retail
- Vacancies: 2
- Closing Date: 2025-06-21
How to apply
Email [email protected] directly or call 01111004911 to apply for this job. Announce to them where you saw this posting.