Job Details
We are looking for a friendly, professional, and highly organized Hotel Receptionist/Waiter/Waitress to be the face of our hotel. You will be the first point of contact for our guests, ensuring a warm welcome and seamless guest experience from check-in to check out. Key Responsibilities • Greet and welcome guests upon arrival and departure • Handle check-in and check-out procedures efficiently • Manage phone calls, reservations, and inquiries (walk-in, email, phone, online platforms) • Process payments and maintain accurate records • Coordinate with housekeeping, F&B, and other departments to fulfil guest requests • Handle guest complaints and concerns professionally and promptly • Maintain the cleanliness and orderliness of the front desk area • Assist with concierge services (restaurant reservations, transportation, tourist information, etc.) • Ensure compliance with hotel policies and safety procedures Qualifications
Company Details
- Company Name: W Kuala Lumpur
- Registration No.: 201603369009
- Address: 121, Jln Ampang, Kuala Lumpur, Kuala Lumpur, Wilayah Persekutuan
- Postcode: 50450, Kuala Lumpur
- State: Wilayah Persekutuan
- Tel: +60329868888
- Fax:
- Email: [email protected]
- Web Site:
- Contact Person: Brian Menefee
Requirements
- Position Level: Manager
- Specialization: Human Resources
- Industry Type: Tourism
- Vacancies: 5
- Closing Date: 2026-02-28
How to apply
Email [email protected] directly or call +60329868888 to apply for this job. Announce to them where you saw this posting.