Job Details
•	Interact with customers – shipment arrangement for Air, Sea & Land (Inbound & Outbound). 
•	Maintaining strong relationships with suppliers (airlines, trucking companies and others). 
•	Solve customer and carrier problems / other issues. 
•	Provide shipment quotes for customers and set up shipments as required by customers. 
•	Ensure smooth and timely freight process flow. 
•	Ensure accurate and timely data entry into the operating system. 
•	Track and trace shipments as required. 
•	Utilize Process Workflows on daily basis. 
•	Ensure timely movement and delivery of freight to customers. 
•	Ensure documents are timely sent to customer or broker for customs purposes. 
•	Ensure accurate and timely client invoicing. 
•	Ensure all customers' standard operating procedures are followed and updated. 
•	Communications - timely responses to emails etc. (internal and external).
Company Details
- Company Name: INTERGATEWAY FREIGHT SDN BHD
- Registration No.: 1172310-V
- Address: NO.31-2, JALAN GEMAS
- Postcode: 10460, GEORGETOWN
- State: Penang
- Tel: 042805886
- Fax: 042805887
- Email: [email protected]
- Web Site: https://igfreight.com/
- Contact Person: Janice
Requirements
- Position Level: Non Executive
- Specialization: Customer Service
- Industry Type: Shipping
- Vacancies: 2
- Closing Date: 2026-06-15
How to apply
Email [email protected] directly or call 042805886 to apply for this job. Announce to them where you saw this posting.
