Job Details
Customer Service Executive cum Clinic Assistant Customer Relations & Front-of-House Excellence • Customer Reception: Deliver a warm, welcoming, and professional first impression to all arriving patients and visitors. • Registration & Intake: Register new and returning patients accurately in the Clinic Management System (CMS), ensuring records and contact details are up to date. • Inquiry Handling: Promptly address patient inquiries via phone, WhatsApp, email, and social media channels with clarity, warmth, and accuracy. • Queue & Flow Management: Coordinate patient appointments and manage waiting room flow to ensure minimal wait times and a smooth clinic journey. Clinical Support & Consultation Assistance • Doctor Assistance: Chaperone and assist doctors during consultations, skin analysis, or treatment procedures. • Basic Triage: Perform basic measurements (vital signs, height, weight, pre-procedure photos) where required prior to doctor consultati
Company Details
- Company Name: KLINIK DR LO
- Registration No.:
- Address: LEVEL 2, L2-53, IOI CITY MALL,, LEBUH IRC, IOI RESORT CITY,
- Postcode: 62502, PUTRAJAYA
- State: Wilayah Persekutuan
- Tel: 0192220623
- Fax:
- Email: [email protected]
- Web Site: https://drloclinic.com
- Contact Person: ANG AIL LIN
Requirements
- Position Level: Junior Executive
- Specialization: Customer Service
- Industry Type: Medical/Healtcare
- Vacancies: 2
- Closing Date: 2026-10-30
How to apply
Email [email protected] directly or call 0192220623 to apply for this job. Announce to them where you saw this posting.